Terms of Use

Effective November 3, 2026

BARQ DEV LLC (“we” or “us”) provides Pre-Exit Survey for Shopify stores. By installing or using the app you agree to these terms. Our privacy policy explains how information is handled.

The service

Pre-Exit Survey asks shoppers one short question when they are about to leave a product page or remove an item from their cart, and shows you their answers. Shoppers can close the question at any time. The app never changes a cart, a checkout or an order. We may change or improve the app over time and will keep the plan limits and prices shown in the app and on the Shopify App Store accurate.

Plans and billing

The Free plan collects up to 50 answers per store per calendar month, in the store’s time zone. An answer is one shopper choosing a reason or writing one; closed questions and preview visits don’t count. After 50 answers the survey pauses until the next month, and existing answers are kept. The Unlimited plan costs $4.99 USD every 30 days and has no monthly limit. Paid plans are billed by Shopify through your Shopify invoice, on the schedule Shopify shows when you approve the plan. You can cancel from the app at any time and return to the Free plan. Uninstalling the app ends your subscription.

Your survey and your shoppers

You choose the questions and answers your shoppers see, and you are responsible for that text. You are also responsible for telling shoppers about the survey where the law requires it, for example in your store’s privacy policy, and for your store’s cookie consent settings, which the app follows.

Acceptable use

Use the app only with stores you are authorized to manage, and only to ask shoppers why they didn’t buy. Do not use it to ask for names, contact details, payment details or other information the app is not designed to collect.

Reviews

If the app ever asks you for a review, it is optional, you can dismiss it, and your answer has no effect on your plan, your price or your access.

Liability

The app is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses, including lost sales, and our total liability for any claim is limited to the amount you paid us for the app in the three months before the claim.

Contact and updates

Questions about these terms: hello@barq.dev. We may update these terms when the app changes. The effective date above shows when this version was published.